How to design digital interactions as part of a complex service journey?
The Master students will have to deal with these and other questions during the next service design pill.
Danila Pellicani will guide them in exploring how digital technology has changed our way of interacting and how to design the digital components of services accordingly. Students will explore the 5 dimensions of the interaction design and how to practice on them.
In this three days, Prof. Pellicani will provide the students with tools and examples to design interactions between humans and technology.