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This Is Service Design Doing: Applying Service Design Thinking in the Real World

By:Adam Lawrence Jakob Schneider Marcus Stickdorn Markus Edgar Hormess

Change By Design

By:Tim Brown

Le politiche per il design e il design per le politiche

By:Beatrice Villari Marzia Mortati Stefano Maffei

Designing for Service

By:Alison Prendiville Daniela Sangiorgi

Designing Better Services

By:Beatrice Villari Francesca Foglieni Stefano Maffei

Service Design: from Insight to Implementation

By:Andy Polaine Ben Reason Lavrans Løvlie

This is Service Design Thinking

By:Jakob Schneiders Marcus Stickdorn

The Fundamentals of Interactive Design

By:Gavin Ambrose Michael Salmond

Living With Complexity

By:Donald A. Norman

Design for Services

By:Anna Meroni Daniela Sangiorgi


By:Charles Leadbeater

Thinking, Fast and Slow

By:Daniel Kahneman

The Handbook of Service Innovation

By:Renu Agarwal Willem Selen

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