We are really proud to announce that Intesa Sanpaolo will join the IV Edition of the Master in Service Design with a partnership.

Intesa Sanpaolo – the leading Italian banking group in all business areas (retail, corporate, and wealth management) – offers its services to 11.1 million customers through a network of over 4,000 branches well distributed throughout the country with market shares no lower than 12% in most Italian regions.

Intesa Sanpaolo is the banking group which was formed by the merger of Banca Intesa and Sanpaolo IMI. The merger brought together two major Italian banks with shared values so as to increase their opportunities for growth, enhance service for retail customers, significantly support the development of businesses and make an important contribution to the country’s growth. Intesa Sanpaolo is among the top banking groups in the euro zone, with a market capitalisation of 40.6 billion euro(1).

Conscious of the value of their activity in Italy and abroad, Intesa Sanpaolo promote a style of growth that is attentive to financial strength and capital solidity, sustainable results and the creation of a process based on the trust deriving from customer and shareholder satisfaction, a sense of belonging on the part of our employees and close monitoring of the needs of the community and the local area.

They compete on the market with a sense of fair play and are ready to cooperate with other economic entities – both private and public – whenever necessary to reinforce the overall capacity for growth of the economies of the countries in which they operate.

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1) As at 30 December 2016