To highlight the importance of the partnership between Eataly and the Master in Service Design we asked few questions to Stefano Murialdo, Eataly Smeraldo’s Director.
"I'm really proud to be collaborating with POLI.design, because they can really help us in understanding our clients' desires and meeting their needs" says Stefano Murialdo.
Which are the key factors to Eataly’s format?
What kind of changes there has been over the years in the "design" of Eataly services?
How a service design approach can help organisations such as Eataly to grow up and improve their capabilities?
Find out in the video!